A nationwide outage in underwater cable service that has impacted mobile and fixed data networks is being closely observed, according to the National Communications Authority (NCA).
During the wee hours of Thursday, March 14, all fixed and mobile data services nationwide fell down.
According to a statement released by the Authority, Senegal, Cote d’Ivoire, and Portugal have all experienced disruptions affecting several undersea cables that are in charge of transporting international traffic. As a result, data services all around the nation have significantly degraded.
“It is important to note that the Mobile Network Operators (MNOs) are working around the clock to restore full services. In addition, the MNOs have informed affected customers of the disruptions via various channels.
“The Authority is monitoring the situation and will update the public accordingly,” it added.
Meanwhile, the telecommunications giant MTN Ghana, in a separate statement, has apologised to its clients for the interruptions being experienced owing to the undersea cable disruptions.
“MTN apologises for the challenges our customers are experiencing in accessing data services and reaching our call center.
This is due to a disruption on our international undersea cables. Our technical teams are working with our international partners to resolve the issue. We sincerely apologise for any inconvenience caused and will keep customers updated. Thank you.”
SOURCE: Starrfmonline
